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FAQ

What is Kedra Chat?

Kedra Chat is a Shopify app that combines live chat and an AI chatbot widget to help you connect with your customers and boost sales.

Is there any Kedra Chat branding on the widget?

No, the chat widget is completely customizable and will not display any Kedra Chat branding.

How can I use live chat to connect with customers?

Kedra Chat integrates seamlessly with your Shopify admin panel, allowing you to respond to customer messages directly within your store's backend.

What happens if I'm unavailable to chat live?

Even when you're offline, Kedra Chat's AI bot greet visitors and offer helpful resources, while the smart AI chatbot jumps in to answer common questions directly in the chat, providing 24/7 customer support.

Does Kedra Chat offer a free trial?

Yes, we offer a free trial so you can try out all the features before you buy a paid plan.

How do I install Kedra Chat?

You can easily install Kedra Chat from the Shopify App Store.

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